This setting cannot be found on the mobile app, only on the above URL from a computer. This basically turns your router/modem into just a modem (not permanently or anything, don't worry). It didn't for me for some reason until I tried it a few times. I think you need to hit save a few times and double confirm that the setting really saved. Once you get yourself logged in, under the basic tab, choose Network, then choose "Wifi." Toggle between the 2.4ghz choice and the 5ghz choice, making them each inactive. If so, you could press the pinhole button for a few seconds to factory restore. The password was once what it says on the bottom of the router/modem, but you likely changed it. Log in to the LTE Wifi Gateway (192.168.1.1 on your computer's web browser). I'm going to answer my own question here because I've figured it all out.
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